Merchant Training & Support
We make we provide you the best information to access credit card machines, online reporting suite and virtual terminal applications.
Training and Support
AMLSV offers various training opportunities to its customers- merchants and partners through online as well as by phone. Our experienced representatives contact each customer to make them aware of the welcome kit and also make sure you know everything about the functionality of the merchant account.
The aim of such trainings is to make sure that we provide our customers flawless services. It is also an efficient way to aid merchant activation which can help our customer to start reaping the benefits of our merchant services as soon as possible.
Credit and Risk
Since there is more or less risk associated with every business so at AMSLV we have designed polices in a way to balance risk with sales, so that our customers are able to create higher profits and attract more customers without worrying about the risk. Many merchants are auto-approved of their application within few minutes through our inventive credit decision tool.
But even if your application is not auto-approved we have experienced members who can help you with the process further. But whether your merchant account application is auto-approved or reviewed by our analysts, AMSLV is always working to approve every merchant account application. Even after your account is setup, each transaction is closely monitored by out online system to prevent frauds and potential losses.
How to avoid Chargebacks?
At AMSLV we look for ways to avoid charge backs for your merchant accounts. Following are few tips to avoid Chargebacks:
- If the authorization request was declined, then stop the transaction and don’t ask for authorization request if it’s declined.
- When asking for authorization request if you are interrupted by a “Call” message then call the authorization center.
- Cardholder signature is must else it can lead to chargeback.
- Make sure all transactions are processed only once. Ensure that incorrect sale receipts are voided and that transactions are processed only once.
- Make sure the cardholder knows policies regarding merchandise returns, refunds, or service cancellation, if any.
