Learn With Us How to Fight Chargebacks
Choose AMSLV when you want to prevent chargebacks from eating up your profit margins
At AMSLV, we understand the dilemma that businesses face due to high chargeback ratios. The way they eat into the profits and create unnecessary hassles for a business. Over a period of time we have laid out processes that ensure that the chargeback ratios are minimum or negligible.
We strive to make the businesses of our partners grow by teaching them how to battle chargebacks.
Fight chargebacks hand in hand with AMSLV
We encourage all our partners to never ignore chargebacks and repent later. They are best handled on priority before they become long drawn disputed later. Some of you might not be aware of the procedure to raise a dispute for a chargeback and might want to handle it at a later date. At AMSLV, we take it upon ourselves to educate our merchants about chargebacks and procedures to reverse them.
The critical reasons for chargebacks
There are many reasons that lead to a charge back. The most commonly seen reason is when customers see a transaction on their statement and refuse to recognize it. They immediately call their credit card company and ask for a reversal. There could be other reasons to –
- If the customer is unhappy with the quality of goods that he ordered
- If the shipping took longer than what was promised on the website
- If the customer never received the goods in the first place
- If the goods received were damaged or broken
- If the credit card was reported stolen
- If duplicate charges have been made for a single transaction
The chargeback process
From the time a customer files a chargeback, the bank gives the merchant five days to raise a dispute. If a dispute is not raised the money is credited to the card holder’s account and the bank charges an additional fee to the merchant.
Raising a dispute
The merchant who raises dispute needs to furnish compelling information to the bank that proves that the customer did actually receive the goods and purchased them on his card himself.
Documents that the customer might have signed at the time of receiving the goods can be used as evidence to support his claim. A signature form the shipping service can also be used.
At ASMLV, pour customer support teams and experts are always on standby to clarify any doubts and give you the best suggestions.
For help, just call us at 702-456-1116 or send a written query at firstname.lastname@example.org